For ages 21+

950k Responsible Gaming

Gaming should always be entertainment — not a source of stress or harm. 950k believes that when every player stays aware of their own limits, gaming remains enjoyable.

Self-Exclusion Feature

24/7 Live Chat Support

21+ Age Verification

Our Commitment

950k believes gaming is entertainment — not a livelihood or a source of income.

At 950k, we always want our players to play in a healthy and informed way. Casino or sports betting should be an enjoyable experience — that is why we have built responsible gaming tools into every account, available for you to use at any time. Our Terms and Conditions clearly state that this platform is strictly prohibited for anyone under the age of 21.

If you ever feel that you are losing control over your gaming, do not wait — contact our 24/7 live chat or write to us directly by email. Our support team can communicate in both Bengali and English. Your personal information is kept confidential — read our Privacy Policy for details.

Talking openly with family or friends can also make a big difference. Seeking help from a professional counsellor is completely normal and nothing to be ashamed of. 950k is always here for you — while you play and whenever you need support.

Protection Tools for You

Tools available in your 950k account that you can activate yourself.

Deposit Limit

Set a daily, weekly or monthly deposit limit. Once the limit is reached it cannot be exceeded — stay within your budget.

Loss Limit

Once you have lost a set amount, the account automatically ends the session — protecting you from further losses.

Session Time Limit

Set a time limit for how long you play in one sitting. When time is up, an automatic break notification will appear.

Cool-Off Period

Temporarily close your account for one to six weeks. You will not be able to log in during this time.

Self-Exclusion

If you want to close your account for an extended period or permanently, use self-exclusion. Just let us know via live chat and we will help.

Reality Check

Pop-up reminders appear at set intervals — showing how long you have been playing and your total wins or losses so far.

Warning Signs to Watch For

If you notice any of the signs below, seek help right away.

Feeling the urge to place more bets after a loss in order to win back what you lost
Hiding your gaming from family or friends, or lying about it
Taking on debt, spending savings or missing bill payments in order to play
Feeling restless, irritable or anxious when not playing
Neglecting work, studies or family responsibilities to spend time gaming
Being unable to stop gaming despite repeated attempts

Where to Get Help

Asking for help is not weakness — it takes courage.

950k Live Chat

Write to our 24/7 live chat any time, day or night. You can message in Bengali — our team will respond right away and help you activate the tools you need.

Email Support

If you would like to share more details, write to our support email. We reply in both Bengali and English and keep your matter completely confidential.

Family and Friends

Talk openly with the people close to you. Support from family often opens the door to professional help and helps ease stress.

Professional Advice

Seeing a mental health professional or a behavioural counsellor is completely normal. Mental health services are available through both public and private providers in Bangladesh — seek medical advice if you need it.

Learn More

For answers to common questions about responsible gaming, read our FAQ. Detailed information on setting limits, self-exclusion and cool-off periods is available there.

21+

For Adults Only

You must be at least 21 years old to open an account and play at 950k. Proof of identity may be requested at any time to verify your age. Protecting minors is our top priority.

Frequently Asked Questions

Common questions about responsible gaming.

You can choose self-exclusion for a set period (such as 6 months or 1 year) or permanently. A permanent exclusion cannot be reversed and the account cannot be reopened. Once a temporary exclusion period ends, you will need to contact our support team to reactivate your account.

Yes, reducing a deposit limit takes effect immediately. However, if you request an increase, a cooling-off period may apply — this is intentional, so that limits cannot be raised on impulse.

There is no option for a third party to close an account directly — the account holder must make the request. However, if a family member is concerned, they can contact us by email to describe the situation and we will do our best to take appropriate steps.

Yes, your account balance remains completely safe during a cool-off or self-exclusion period. Once the period ends or your account is reactivated, you will be able to withdraw. If you have chosen permanent exclusion, a separate arrangement will be made for you to withdraw your balance.

Yes — once the limit you have set is reached, whether for deposits, losses or session time, the system will automatically notify you and close the session if necessary. This is fully automatic and cannot be manually overridden.

Providing a date of birth is required when registering an account. If there is any doubt, 950k may request age verification through a national ID card or passport at any time. Deposits or withdrawals may be suspended until verification is complete.